Articles

Can I downgrade my block storage?

No, because of potential data loss you cannot perform an in-place downgrade of block storage, but...
Can I mount block storage to different regions?

No. Block storage can only be attached to instances deployed in the same region.
Can I upgrade my block storage?

Yes, you can modify the size for your block storage within the members area. Please note that...
Cloud Storage

Since my files on object storage are internet accessible, does that mean anyone can access them?...
Do you allow editing of reverse DNS records?

Yes, we allow custom reverse DNS entries for your virtual machine IPs. You can update reverse dns...
Do you allow outbound SMTP?

In some instances, outbound traffic to the SMTP port may be blocked for new accounts. If you...
Do you offer IPv6 support?

Yes, IPv6 is available in all of our 25 locations!
Do you offer console access?

Yes, you can access the console for your virtual machine using the control panel.
Do you offer instance backups?

Subscribers may create snapshots of any active instance at any time. We understand the importance...
Do you support multiple IPv4 addresses per instance?

Many of our plans come with one primary IPv4 address. Up to two additional addresses are...
Do your instances come pre-installed with cPanel/WHM, WordPress, PHP, MySQL, etc?

By default, instances will have a clean OS install without these additional packages but you will...
How do bare metal instances differ from compute instances?

Bare Metal instances offer direct access to dedicated servers with no noisy neighbors. Compared...
How does dedicated cloud differ from cloud compute?

Dedicated Cloud instances offer resources allocated to you with no noisy neighbors. You can rent...
How does object storage differ from block storage?

Block storage provides a disk volume that can be mounted on a Hostteable instance. Object storage...
I don't see my preferred operating system listed. Can I upload my own ISO?

Yes, with the Upload ISO feature, you can upload your own bootable operating system image, mount...
What Ports Are Blocked?

We block several outbound ports for network security. Blocked by default You may request these...
What are the hardware specifications of your host machines?

In order to achieve the highest possible virtualized performance, all of our host machines use...
What operating system templates do you offer?

Ubuntu Debian Fedora CoreOS Fedora FreeBSD OpenBSD Windows CentOS AlmaLinux Rocky Linux...
What type of virtualization do you use?

We utilize KVM ( Kernel-based Virtual Machine ) on all of our infrastructure.